Acquisition of goods
The website www.phibooks.net is owned by MB Phi Books, and its use is subject to separate terms of use (section – Terms of Use ). When the pronouns “we”, “us”, “us” and “our” are used, they mean MB Phi Books, company code 304045063, registered office address Švitrigailos str. 5-20, Vilnius, Lithuania (hereinafter referred to as Phi Books).
www.phibooks.net (hereinafter – the Website or phibooks.net ) and the products offered for purchase on the Website (hereinafter – the Products ) may be purchased by residents without restricting geography. Persons who have registered on the Website and those who have not registered on the Website (hereinafter – Users ) may fully use the Website and purchase the Products offered on it .
- Phi Books reserves the right to change the Products sold on the phibooks.net website and to withdraw certain Products from the market at any time.
- Phi Books makes every effort to ensure the optimal availability of the Products offered on the phibooks.net Website. However, if an order is placed for a Product that is no longer in stock and / or in stock, a message is sent to the User informing him / her that Phi Books is delaying the execution of the order or canceling part or all of the order.
- All prices on phibooks.net are in euros, including VAT.
- The user can pay by credit or debit card (Visa, MasterCard), bank transfer, Paypal.
- The security of users’ data is taken care of by the partners providing payment services. They typically use SSL data encryption (Secure Socket Layer (SSL)) and other certified encryption technologies and systems.
Delivery of goods
The website www.phibooks.net is owned by MB Phi Books, and its use is subject to separate terms of use (section – Terms of Use). When the pronouns “we”, “us”, “us” and “our” are used, they mean MB Phi Books, company code 304045063, registered office address Švitrigailos str. 5-20, Vilnius, Lithuania (hereinafter referred to as Phi Books).
www.phibooks.net (hereinafter – the Website or phibooks.net ) and the products offered for purchase on the Website (hereinafter – the Products ) may be purchased by residents without restricting geography. Persons who have registered on the Website and those who have not registered on the Website (hereinafter – Users ) may fully use the Website and purchase the Products offered on it.
- Goods are delivered not only in the territory of Lithuania. Phi Books reserves the right to restrict the delivery of goods to certain geographical areas. Generally, confirmed orders are delivered to the address specified in the order confirmation. If the goods cannot be delivered, the User is informed. When the courier is unable to deliver and contact (by phone, SMS) the User, the parcel is returned and the User is informed that the goods can be re-delivered. If the User does not pick up the parcel during the second delivery, PhiBook will consider the order canceled.
- Phi Books assumes no responsibility for potential damages, including, but not limited to, lost revenue, loss of data, resulting from improper delivery or late delivery, due to:
- Website malfunction caused by factors beyond the control of the Phi Books (eg. viruses, intentional actions of third parties or Users, problems with the User’s information technology infrastructure, etc.);
- incorrect delivery address or other data incorrectly provided by the User;
- theft or other illegal actions of any third party;
- circumstances of force majeure.
- Once the Product has been delivered to the User, Phi Books assumes no responsibility for the theft or misuse of the Product.
- If you choose courier delivery when ordering , the products will be delivered to you via Venipak courier.
- If you choose to pick up at one of the Venipak pick- up points at the time of ordering , you will be able to pick up the products at the Venipak pick-up point.
- When ordering goods abroad, the books are sent by registered mail via Lithuanian Post.
Returning the goods
The website www.phibooks.net is owned by MB Phi Books, and its use is subject to separate terms of use (section – Terms of Use). When the pronouns “we”, “us”, “us” and “our” are used, they mean MB Phi Books, company code 304045063, registered office address Švitrigailos str. 5-20, Vilnius, Lithuania (hereinafter referred to as Phi Books).
www.phibooks.net (hereinafter – the Website or phibooks.net ) and the products offered for purchase on the Website (hereinafter – the Products ) may be purchased by residents without restricting geography. Persons who have registered on the Website and those who have not registered on the Website (hereinafter – Users ) may fully use the Website and purchase the Products offered on it.
- If the Products are defective in production, they will be returned and replaced with new ones free of charge, unless the User chooses another legal remedy for his rights after purchasing a product of poor quality. After changing or repairing the Product (its part), the terms of the statutory and commercial quality guarantee are not recalculated – the new (repaired) Product is subject to a continuous (valid for the first Product) quality guarantee term. The Limited Edition Product may be replaced with a regular Product.
- The User, having purchased any (quality) Product on the Website, has the right to return it within 14 days, without stating the reason for its return (the 14-day period is calculated from the day the Products were delivered to the User). After the specified period, the Products will no longer be accepted.
- Return of a quality Product ordered online and delivered by courier:
- The product ordered online and delivered by courier can be returned.
- The products you want to return cannot be used and must be returned in the original packaging with all accessories (if any) and documents (instructions, etc.).
- The cost of returning the product is paid by the buyer.
- In all cases, when returning the goods, it is necessary to present the Product itself (in the original packaging with all accessories and documents) and purchase documents (receipt and / or invoice).
- In order to return a Product upon shipment, its condition and returnability are determined upon our receipt of the Product. If it is determined that the return conditions are not met, the customer is contacted, the reasons for such an assessment are explained, and the Product is returned to the buyer at his expense.
- If you have any other questions please contact us via Facebook or email.